Terms of use

Before using this website, booking and purchasing services from SSO Group Co., Ltd. (“Company”), we recommend that you read the following Terms of Use. By viewing this website, making a reservation and purchasing spa services, you confirm that you have read this page, understood its contents and agree to the Terms of Use.

These Terms of Use apply to all types of services provided by the company via the website siamherbsspa.com (“Site”), email, social networks, phones, any mobile devices.

SSO Group Co., Ltd. Services

The site is an online database of various types of spa services (massages, spa packages). A reservation or purchase of any of the services offered on the website may be made only by interacting with one of the employees of SSO Group Co., Ltd.

When making a reservation or purchasing a service through the Site, you enter into a direct contractual relationship with the Company. From the moment of booking, the Company becomes the organizer of your spa experience: we transfer the booking details to your chosen spa, arrange a transfer from your place of residence to the spa and back, tell you about the details of the spa treatments, provide the service according to the paid spa package or type of massage.

Rates

All prices on the Site are in Thai baht. The prices include a tax charge of 7%. We accept cash and credit cards.

Errors in calculating a price or typing errors in prices are not legally binding.

A price of a spa package or massage includes items listed in the “What's Included” section on the page of each service.

Rules of stay in the spa

In case you don't use the free transfer service, we ask you to arrive 15 minutes before the appointed time.

In our spas we care about the comfort of our guests. In this regard we convincingly ask you not to make noise or talk loudly before, during and after the spa treatments. The staff of our salons will instruct you about all steps of the spa treatments and answer your questions.

Cancellation Policy

You can cancel your reservation 24 hours in advance. In case of cancellation in less than 24 hours, we retain 50% of the cost of a package. If you cancel a treatment 15 minutes before the session, we will retain the full cost of the treatment.

Health restrictions

If you have high blood pressure, heart problems, allergies or other diseases, please let us know in advance. The Company is not responsible for health problems arising during your stay in our spas, if you have not informed about your state of health in advance.

Before the beginning of the treatment, our staff gives to the visitors a health questionnaire, which should be filled with special attention.

Customer reviews

Each client of the Company can leave feedback on the quality of services provided in social networks in order to express their opinions and recommendations to future clients. All your feedback and comments can be used by the Company for marketing or any other purposes on the website and social platforms. We reserve the right not to publish reviews and comments in our personal discretion.

Intellectual Property Rights

The Company reserves all rights of ownership and use (all intellectual property rights) of all information posted on the siamherbsspa.com website (texts, photos and other data), the design and style of the site, its infrastructure, software.

The Company grants the User the right to use intellectual property exclusively for personal non-commercial purposes with the obligatory active link to the Site.

Any use of the Site’s software, its contents, design, texts and photographs without our written permission is illegal and constitutes a serious violation of intellectual property rights.

limitation of liability

The Company is only responsible for the actual damage caused by the actual failure to comply with our direct obligations when providing services within the paid price of your order.

The Company is not responsible for:
  • Any inaccuracy of the information presented on the website regarding the description, services, including the exact duration of the treatments and their sequence.
  • Any losses and damages caused as a result of use or inability to use, failures in the operation of this Site.
  • Services, products offered by any of our business partners.
  • Any injuries, death, loss or damage to property or other damage and loss caused by uncontrolled events: actions of public authorities, fire, flood, earthquake, other natural acts, lack of electricity and / or disruptions of the computer network, strikes, civil unrest, any other circumstances, not limited to those listed above, which may affect the Company's compliance with the Terms of Use.
  • Damage or loss of your personal property, damage to your health, caused by your own actions or actions of third parties.

All disputes about the services provided by the Company are considered in accordance with the laws of the country where the services are provided.

Issues not regulated by these Terms of Use shall be settled in accordance with the legislation of the respective country. All possible disputes arising from relations governed by these Terms of Use are resolved in the manner prescribed by the current legislation of the country. Everywhere in the text of these Terms of Use, unless expressly stated otherwise, the term “legislation” means the legislation of the country where the service is provided.

If for one reason or another one or more points of these Terms of Use are deemed invalid or unenforceable, this does not affect the validity or applicability of the remaining points of the Terms of Use.

Inaction on the part of the Company in case of a violation by the User of the Terms of Use does not deprive the Company of the right to take appropriate actions in defense of their interests later, nor does it mean the refusal of the Company of its rights in case of further similar violations.